Our first concern is the quality of our material. We carefully choose the lumber we use and we refine it by hand. Of course, the final product will serve its user for a long time. With this in mind, our sunlenses offer 100% UVA/UVB sun protection Another important feature that we managed to incorporate into our designs is that our lenses are replaceable.
In the case that you would like your optician to replace your lenses or even add your prescription lenses, please ask him/her to contact us first, for technical information at email@example.com.
YOUR AUTHENTIC ZYLO GLASSES
Every pair of sunglasses is accompanied with a semi hard case.
Zylo Eyewear warrants products against manufacturing defects in materials and workmanship for a period of one year (365 days) from the date of purchase. Zylo Eyewear reserves the right to determine manufacturing defects, and requires proof of purchase from an authorized Zylo eyewear dealer to qualify products as warrantable. If a product is deemed defective, Zylo Eyewear will repair or replace the item at no cost to you.
All claims must be submitted directly via email at firstname.lastname@example.org. Do not return your Zylo product to the store. Dealers are not authorized to provide warranty service on Zylo Eyewear products.
The following forms of Proof of Purchase are acceptable for purchases that were made at one of our authorized retailers:
- Your Zyloeyewear.com order number.
- Picture or scan of the physical receipt with a visible date of purchase and retailer name.
It’s very important to us that you wear your pair of Zylos.
Therefore in case of damage due to misuse we will still do our best to repair them. Note that in this case some fees might occur. Contact us at email@example.com